Terms and Conditions of Use
Effective Date: May 1, 2020
Your use of site
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any information or technology obtained from the Site.
Calculators and tools on the Site provide you with ESTIMATES that may be different than actual amounts.
Account information from online financial service provider sites
Creditly offers a “Connect Accounts“ feature through which you may direct Creditly to retrieve your information maintained online by third-party financial institutions with which you have customer relationships, maintain accounts, or engage in financial transactions (“Account Information“). Creditly works with one or more online financial service providers under contract to access this Account Information (“Online Financial Service Provider“). Creditly does not store any user account credentials for your information. The Online Financial Service Provider store your login credentials securely in a separate database using multi-layered hardware and software encryption.
Creditly uses the information to which you provide us access from Online Financial Service Provider sites – including account balances, transaction history, and age of account – in order to assess your eligibility for a debt management plan. Creditly is not responsible for the accuracy of the information maintained by or on Online Financial Service Provider sites, nor for products or services offered by or on such sites. If you access and use services from such Online Financial Service Provider sites, you are responsible for reviewing and understanding the terms and conditions governing such services and sites. Creditly has no control over Online Financial Service Provider services and sites. Your ability to access and use such services and sites may be subject to suspension or termination at any time, for any reason, at the Online Financial Service Provider's discretion.
Sharing personally identifiable information with third parties
Rights you grant to us
By submitting information, data, passwords, usernames, PINs, other sign-in information, materials and other content to Creditly through the Site, you are licensing that content to Creditly for the purpose of evaluating your financial history and potentially providing you with debt management related services to you. Creditly will store and use this information from such connected accounts for a reasonable period of time in connection with your debt management plan. By submitting this content to Creditly, you represent that you are entitled to submit it to Creditly for use for this purpose, without any obligation by Creditly to pay any fees or be subject to any other limitations.
By using the Connect Accounts feature, you expressly authorize Creditly's designated third-party service provider to access your Account Information maintained by identified third-parties on your behalf. Creditly's third-party service provider will submit information, including usernames and passwords, that you have provided to sign you into the third-party site. You hereby authorize Creditly and its designated third-party service provider to store and use information submitted by you to the Site to accomplish the foregoing and to configure the Site so that it is compatible with the third-party sites for which you submit your information. This authorization will continue for a reasonable period of time in connection with your request for unsecured consumer debt relief. You may request to disconnect your connected accounts by notifying Creditly at firstname.lastname@example.org
You understand and agree that the Site is not sponsored by any third-party service provider that is accessible through the Site.
Personal information retention
Creditly will maintain information necessary to enable Creditly to provide requested Services, and will do so for at least as long as it takes Creditly to provide any such service or as otherwise required by law or by legal mandate. You may choose to opt out of allowing Creditly to use your personally identifiable information for marketing purposes. If you have chosen to opt out of allowing Creditly to use your personal details for marketing purposes, Creditly may still need to keep your personal details to ensure that our systems reflect your preferences. Creditly may keep records of any transactions you enter into with us for a minimum of six years from the end of our relationship with you. We may keep other information about you to the extent necessary to comply with applicable laws and for further legitimate business needs.
The contents of the Site including its “look and feel” (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including html-based computer programs), and other material are protected under both United States and foreign copyright, patent, trademark, and other laws. The contents belongs to Creditly or to others as indicated. All rights, title and interests therein shall remain the property of Creditly and/or such third-parties. Intellectual property includes but is not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks and service marks.
You are authorized solely to view and retain a copy of the pages of the Site for your own personal, non-commercial use. You may also view and make copies of relevant documents, pages, images or other materials on the Site for the purpose of transacting business with Creditly. You agree that you will not duplicate, publish, modify, create derivative works from, participate in the transfer of, post on the World Wide Web, or in any way distribute or exploit the Site, or any portion of the Site for any public or commercial use without the express written consent of Creditly. Additionally, you agree that you will not: (i) remove or alter any author, trademark or other proprietary notice or legend displayed on the Site (or printed pages produced from the Site); and (ii) make any other modifications to any documents obtained from the Site, other than in connection with completing information required to transact business with Creditly.
When you visit the Site, send emails to us or provide us with a phone number, you are communicating with us electronically and you consent to receive communications from us electronically and via phone call to the extent permitted by law. We will communicate with you primarily by email, text message, phone or by posting notices on the Site. (Communication by text message is not required and you may choose to instruct Creditly to stop such communications at any time.) You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing to the extent permitted by law. You agree that we may use electronic communications for the purpose of advising you of changes or additions to the Site, informing you of loan or loan application status and activities or about any of our products or services, or for such other purposes as we deem appropriate and as permitted by law.
“Cookies” are small data files transferred by a website to your computer's hard drive. Creditly or its service providers send cookies when you visit the Site or sites where Creditly ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on the Site, sites that are “powered by” another company on Creditly's behalf, or sites where our ads appear may give us access to information about your browsing preferences, which we may use to personalize and enhance your experience. Cookies are typically classified as either “session” cookies or “persistent” cookies.
Session cookies do not stay on your computer after you close your browser. Persistent cookies remain on your computer until you delete them or they expire. Generally speaking, web browsers automatically accept cookies by default. That being said, you can typically prevent cookies or selectively accept cookies by adjusting the preferences in your browser. If cookies are not accepted, most features of the Site will not be available to you.
Creditly does not store passwords or any other information about a visitor without a Creditly account in a cookie that would identify them, locate them, or determine their preferences or their financial activity. Aggregated client information may be used to help Creditly assess the performance of this Site and develop strategies to maximize utility.
We shall have the right, in our sole discretion and with reasonable notice, to establish or change limits concerning use of the Site features, temporarily or permanently, including but not limited to the number of times and the maximum duration for which you may access the Site in a given period of time. We reserve the right to make any such changes effective immediately to maintain the stability or security of the system or Licensee Access Information or to comply with any laws or regulations. You may reject changes by discontinuing use of the Site features to which such changes relate. Your continued use of the Site will constitute your acceptance of and agreement with such changes. Maintenance upon the Site may be performed from time-to-time resulting in interrupted service, delays or errors in the Site features. Attempts to provide prior notice of scheduled maintenance will be made, but Creditly cannot guarantee that such notice will be provided.
Links to other websites and services
The Site may contain links to outside services and resources, the availability and content of which Creditly does not control. We are not responsible for examining or evaluating, and we cannot guarantee and expressly do not warrant the offerings of these businesses or individuals or the content of their web sites. Except where an endorsement or relationship is expressly disclosed, links to and from such sites do not constitute a Creditly endorsement, and Creditly does not represent or imply that there is any business relationship between Creditly and the other entities. Creditly does not assume any responsibility or liability for the actions, products, and content of these and any other third-parties. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
Developer applications security
Limitation of liability
EXCEPT WHERE PROHIBITED BY LAW, NEITHER CREDITLY, NOR ITS PARENT COMPANY, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNS OF EACH, SHALL BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF CREDITLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNLESS OTHERWISE EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT WITH YOU, CREDITLY'S MAXIMUM LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE, OR ITS CONTENT, WHETHER IN CONTRACT, TORT OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT YOU PAID TO ACCESS THE SITE.
NOTWITHSTANDING THE FOREGOING, BECAUSE SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF LIABILITY TO THE FULL EXTENT DESCRIBED ABOVE, SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF THESE LIMITATIONS OR EXCLUSIONS ARE HELD TO BE INVALID OR UNENFORCE-ABLE FOR ANY REASON, THE MAXIMUM COLLECTIVE LIABILITY OF CREDITLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARENT COMPANY AND AFFILIATES, IF ANY, FOR LOSSES OR DAMAGES SHALL NOT EXCEED $500. ALL OTHER DAMAGES, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE, ARISING OUT OF OR RELATING TO USE OF THE SITE ARE HEREBY EXCLUDED EVEN IF CREDITLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARENT COMPANY OR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
The Site is not directed at children under the age of eighteen (18) and Creditly does not knowingly collect personal information from any child under the age of eighteen (18) at the Site.