Terms and Conditions of Use

Please carefully review this Agreement before using the Mobile App, Creditgenie.com or the Services, or accessing any data thereon. If you do not agree to these terms, you may not access or use the Mobile App, Creditgenie.com or the Services. To use the Mobile App, Creditgenie.com, or the Services and to accept the Agreement, you must 1) be a citizen or legal resident of the United States, 2) be at least 18 years old, 3) agree to only have one Credit Genie account, which must be in your real name; and 4) not be prohibited by law from using the Mobile App, Creditgenie.com or the Services. Creating an account with false information is a violation of our terms, including accounts registered on behalf of others or persons under the age of 18, and will result in the termination of your access to Credit Genie.

Credit Genie reserves the right to amend this Agreement at any time and will notify you of any such changes by posting the revised Agreement on its website, Creditgenie.com. You should check this Agreement on Creditgenie.com periodically for changes. All changes shall be effective upon posting. We will date the terms with the last day of revision. Your continued use of the Mobile App, Creditgenie.com or the Services after any change to this Agreement constitutes your agreement to be bound by any such changes. Credit Genie may terminate, suspend, change, or restrict access to all or any part of the Mobile App, Creditgenie.com or the Services without notice or liability.

Credit Genie maintains a Privacy Policy that details how we handle and protect your data. We fully incorporate our Privacy Policy into this Agreement. Note that we reserve the right to update the Privacy Policy at our discretion and that any changes made to our Privacy Policy are effective once posted to our website, Creditgenie.com.

To access and use the Mobile App and Services, you must have a mobile device with access to the Internet running either Apple iOS 10.3 or higher, or Android 4.1 or higher. You must also have a valid email address and sufficient storage space to install any required mobile application. Credit Genie's mobile applications are available on the Apple App Store (for Apple devices) and Google Play Store (for Android devices).

To access Credit Genie's Services, you must create a Mobile App user account with Credit Genie. This process will include the creation of a Login ID and password to access the Mobile App and the Services. When you sign up for a user account, you agree to provide accurate, current, and complete information — such as your name, mailing address, and email address – as may be prompted by any registration forms available through the Mobile App, in connection with the Services or as otherwise requested by Credit Genie for such information ("User Information"). You further represent that you are a legal owner of, and that you are authorized to provide us with, all User Information and other information necessary to facilitate your use of the Mobile App and Services. In order to use certain Services, Credit Genie may be required to verify your identity. You authorize us to make any inquiries we consider necessary to validate your identity. If you do not respond to such inquiries or we cannot verify your identity, we can refuse to allow you to use the Mobile App and/or Services. Should any of your User Information change, you agree that you will update this information as soon as possible. To update your User Information, you may go to the Profile section of the Credit Genie app, click on "Settings," and update your User Information accordingly.

Should you believe or have reason to believe that any of your User Information, including your Login ID and/or password, has been compromised, or that another person is accessing your user account through some other means, you agree to notify us as soon as possible by submitting a help request through the following link: support.creditgenie.com.

Credit Genie offers a variety of services and features collectively referred to in this Agreement as the "Services." Not all Services are available in all states. These Services include:

Money Manager Services – A suite of personal financial management services and features that can assist you in better understanding your finances, avoiding overdrafts, and better managing your debt. See Section 8 for terms and details.

CASH BOOST™ Service – Advances of funds based on your anticipated earned but unpaid income (each a "Cash Boost") to help you cover emergency expenses or to help you avoid overdrafts on your bank account. See Section 9 for terms and details.

To use the Services, you must direct Credit Genie to retrieve your account transaction history, balance information, and/or other information maintained by third parties with which you have relationships, maintain accounts or engage in financial transactions ("Third-Party Account Information"). Credit Genie works with one or more third-party service providers to access this Third-Party Account Information. We will use this information to provide you with the Services you request, for our own internal business purposes and to offer you other Credit Genie products and services that may be of interest to you. By using the Services, you authorize Credit Genie to access this information maintained by identified third parties, on your behalf as your agent, and you expressly authorize such third parties to disclose your information to us. By agreeing to this Agreement, you are also agreeing that you are responsible for keeping any passwords and usernames you provide to us so we can retrieve this Third-Party Account Information secure, and for keeping those passwords and usernames up to date in the Mobile App. Credit Genie does not review the Third-Party Account Information for accuracy, legality, or non-infringement, and Credit Genie is not responsible for your Third-Party Account Information or products and services offered by or on third-party sites. You acknowledge that any Third-Party Account Information that is displayed through the Services will be the information we most recently accessed, and that this information may not reflect pending transactions or other recent activity.

The Money Manager Services are a suite of personal financial management services that includes:

• 1. Insights and Budgets. We present you with information on your spending, cashflow and budgeting to help you better understand and monitor your finances.
• 2. Alerts. We monitor your linked bank account held at a depository institution (a "Linked Account") and notify you when your balance falls below a threshold you've set, to help you avoid overdrafts, returned transactions, and bank fees.
• 3. Offers. We display third-party products and services that may be relevant to you. We will only display such offers if you affirmatively request to receive such offers. Credit Genie may receive compensation from these third parties if you accept an offer.

Many features of the Services require providing Credit Genie with access to your banking information using one or more third-party data aggregation services and designating a "Linked Account" and associated debit card you would like Credit Genie to monitor to help avoid overdrafts, to send you funds or process payments in connection with the CASH BOOST™ Service, and debit the recurring "Bank Connection Fee" for maintaining your bank connection.

If you attempt to use a feature within the Mobile App that requires a Linked Account, you will be prompted to complete the bank account connection process and identify the bank account you would like to use as your Linked Account. By connecting a Linked Account, you agree to a biweekly "Bank Connection Fee". Please refer to Section 8.3 for more information.

There is a recurring fee ("Bank Connection Fee") to maintain a connection to your Linked Account and banking information. By connecting a Linked Account to Credit Genie, you authorize Credit Genie to debit the Bank Connection Fee from your Linked Account or a debit card associated with your Linked Account ("Linked Debit Card") after a trial period.

The specific amount of the Bank Connection Fee and the frequency with which it will be charged will be disclosed to you through the Mobile App when you begin the process of establishing a connection via Plaid and designating a Linked Account. Credit Genie will attempt to avoid debiting your Linked Account or Linked Debit Card for the Bank Connection Fee if we detect that you have insufficient funds in your Linked Account to cover the amount owed. Additionally, we will not debit your Linked Account or Linked Debit Card for the Bank Connection Fee if we are unable to view the current balance of your Linked Account prior to initiating the payment. Although we will attempt to avoid debiting your Linked Account or Linked Debit Card if you do not have sufficient funds, Credit Genie makes no warranties that an overdraft will not occur or that your bank will not charge you fees. In addition, if we do not debit your Linked Account or Linked Debit Card because you do not have sufficient funds, or if a payment is returned by your bank or is otherwise unsuccessful, Credit Genie reserves the right to terminate your access to the Services that require access to your banking information or a Linked Account.

Credit Genie will stop any recurring billing activity after your cancellation has been completed. Cancelling your bank connection and disconnecting your Linked Account can take up to 24 hours to process after you make the request through the Mobile App or we are notified by the third-party data aggregation service used to connect your Linked Account that you have terminated the connection. See Section 8.4 for information on cancelling your bank connection.

As long as you do not have an outstanding Cash Boost, you may choose to cancel your bank connection and disconnect your Linked Account from Credit Genie by visiting the "Profile" screen in the Mobile App and tapping on "Disconnect bank account." If you have an outstanding Cash Boost, the option to cancel your bank connection will not be available to you through the Mobile App until the Cash Boost is repaid. During this period, if you wish to cancel your bank connection fee, you can submit a request at the following link: support.creditgenie.com.

Your connection will automatically be cancelled if Credit Genie deletes or disables your Mobile App user account or if we receive notice from the third-party data aggregation service used to connect your Linked Account that your connection has been terminated. You will no longer be charged any Bank Connection Fees after your bank connection is cancelled.

Please note that simply uninstalling or deleting the Mobile App from your mobile device will not cancel your bank connection or stop the Bank Connection Fee. You must cancel your bank connection by one of the methods described above.

Credit Genie also offers Cash Boosts based on your anticipated earned but unpaid income as part of its "CASH BOOST™ Service." The CASH BOOST™ Service is not currently available to residents of Connecticut, Maryland, Nevada, Hawaii, or Washington, D.C. If you have subscribed to the Personal Financial Management Services and we detect that your account balance in your Linked Account is below a certain threshold we will alert you via push notifications. Credit Genie is not responsible for, nor assumes any liability for errors or omissions in sending such alerts. You may also request a Cash Boost at any time through the Mobile App. Eligible users requesting a Cash Boost will then be offered the opportunity to receive a Cash Boost to their Linked Account or debit card. You may also log in to the Mobile App and request a Cash Boost at any time. In all cases, you must affirmatively choose to receive a Cash Boost. The amount of each Cash Boost you are eligible for is based on, among other things, whether you have established a direct deposit into your Linked Account and an analysis of your deposits and transaction history. You may only receive one Cash Boost at a time, and you must repay any outstanding Cash Boost before you will be eligible to receive another. We reserve the right to adjust Cash Boost amounts and our eligibility criteria at any time.

You may request to obtain Cash Boosts without paying a Bank Connection Fee through the following link: support.creditgenie.com. For your request to be processed, you will need to have a Credit Genie account with a Linked Account. When submitting the request, select "bank fee" as the "topic" and provide the following description: "I would like to access the Cash Boost service without paying a bank connection fee." As part of the request, you will also need to provide the email and phone number that matches your Credit Genie account. We will process your request within 3 full business days and waive any bank connection fees for valid requests. You may also choose to make voluntary payments referred to as "Tips" in appreciation of the Cash Boost Service provided. In no way does a "Tip" alter your eligibility to receive a Cash Boost, your ability to access a Cash Boost, or the amount of any Cash Boost you are eligible for. Individual customer "Tips" are capped at $150 in a calendar year. You will generally receive your requested Cash Boost, if approved, within one to two business days, depending on processing times.

When you request a Cash Boost, you will be given the option to receive your funds by either a standard Automated Clearing House transfer ("Standard ACH"), through an expedited Automated Clearing House ("Expedited ACH") transfer or through a transfer using your debit card ("Debit Card Transfer"). Standard ACH transfers are free and will generally appear in your Linked Account between one (1) to three (3) business days. Expedited ACH transfers are subject to an Express Delivery Fee and will usually be credited to your Linked Account within one (1) business day. Debit Card Transfers are subject to an Instant Delivery Fee and will appear on your linked debit card within thirty (30) minutes. Note that, for all transfer methods, your bank determines when the funds will be made available to you for withdrawal.

If you choose to receive your Cash Boost through an Expedited ACH transfer or through the Debit Card Transfer, the applicable fee will be payable at the time you repay the Cash Boost.

Each Cash Boost, including any optional tips, Express Delivery Fees and/or Instant Delivery Fees, (collectively, "Total Cash Boost Amount") is repayable at the same time. There is no mandatory minimum or maximum repayment time frame. We will assign you a repayment date based on our estimation of when you will receive your next deposit into your Linked Account ("Repayment Date"). We will disclose the Total Cash Boost Amount and Repayment Date to you before you accept a Cash Boost. If you need assistance with your Repayment Date, you can submit a help request through the following link: support.creditgenie.com.

By accepting a Cash Boost, you authorize us to debit your Linked Account or debit card associated with your Linked Account according to the following terms:

• • We will debit your Linked Account or debit card on the Repayment Date, for the Total Cash Boost Amount, unless we determine you do not have sufficient funds available in your Linked Account as reported to us by the third-party data aggregation service used to connect your Linked Account.
• • If (i) we do not process your repayment because we have determined you do not have sufficient funds in your Linked Account, (ii) your repayment transaction utilizing a debit card is declined, or (iii) we are otherwise unable to process your repayment on the Repayment Date, we will instead attempt to debit smaller amounts from your Linked Account within 90 days from the date you accepted the Cash Boost until the Total Cash Boost Amount has been repaid. How we calculate the amount of these smaller debits, the number of smaller debits, and the timing of the smaller debits will be disclosed to you and authorized by you through the App before you accept the Cash Boost.
• • If there is still a remaining outstanding Cash Boost amount left after 90 days, we will automatically reduce the remaining amount by 2/3rds, or approximately 66%, and clear the rest in an effort to assist you. You will not be asked to repay the amount cleared. We will then attempt to debit this reduced amount from your Linked Account over the following 30 days the next time we detect a deposit made to your Linked Account as reported to us by the third-party data aggregation service used to connect your Linked Account.
• • In the event there is still a remaining outstanding Cash Boost amount left after 120 days, we will clear the entire remaining amount and you will not be asked to repay it. You may also continue to be eligible to request future Cash Boosts, but the size and/or frequency of future Cash Boosts you are eligible for may be affected.
• • Each of the debit transactions described above will be authorized by you, and processed by us, as separate, one-time debit transactions.

In all cases, Credit Genie warrants that it has no legal or contractual claim against you based on a failure to repay a Cash Boost or any associated tips or transfer fees, and you may revoke your authorization for us to debit your Linked Account at any time. Please follow the process described in Section 11 to cancel your authorization. With respect to a failure to repay a Cash Boost, Credit Genie warrants it will not engage in any debt collection activities, place the amount owed with or sell to a third party, or report you to a consumer reporting agency. However, Credit Genie reserves the right to not provide you with further Cash Boosts while any amount remains unpaid under the Cash Boost Service.

Credit Genie does not waive any rights regarding fraudulent or illegal activity, and Credit Genie will pursue instances of fraud. Although Credit Genie is helping users avoid overdraft fees, Credit Genie is not responsible for any overdraft fees, over-the-limit fees, insufficient fund charges, or any other bank fees that result from your failure to maintain a sufficient balance in your Linked Account. Credit Genie monitors your balance and will attempt to avoid debiting your account if you do not have sufficient funds, but Credit Genie makes no warranties that an overdraft will not occur or that your bank will not charge you fees.

By connecting a bank account to Credit Genie, you authorize us to electronically debit the Bank Connection Fee from your Linked Bank Account or Linked Debit Card on a recurring basis. You will select your Linked Account at the time you connect your bank account to Credit Genie through the Mobile App. The amount, billing date and frequency of the Bank Connection Fee will be communicated to you in the Mobile App prior to confirming your connection to a Linked Account. Once confirmed by you in the Mobile App, the Bank Connection Fee will be debited from your Linked Account or Linked Debit Card on your recurring billing schedule until you disconnect your Linked Account.

As applicable, you also authorize Credit Genie to electronically debit and credit your Linked Account or Linked Debit Card to correct erroneous debits and credits. You acknowledge that, as applicable, the electronic authorizations contained in this Section represent your written authorizations for Automated Clearing House ("ACH") and debit card transactions as provided herein and will remain in full force and effect until you notify Credit Genie that you wish to revoke your authorization by submitting a help request through the following link: support.creditgenie.com.

You must notify Credit Genie at least three (3) full business days before the scheduled debit date in order to cancel that debit. When you submit a help request, please include the email and telephone number associated with your Mobile App user account. Failure to provide correct and complete information may make it impossible for Credit Genie to stop the withdrawal of the preauthorized transaction. You agree to indemnify and hold Credit Genie harmless from and against any loss incurred as a result of its withdrawal of an ACH or debit card transaction from your Linked Account if any of the information relied upon in your request to revoke authorization is incorrect or incomplete. If you have followed the instructions in this section to notify Credit Genie of your desire to revoke your authorization at least three (3) full business days before the scheduled debit date, Credit Genie will be liable for your losses or damages directly caused by our failure to stop the transaction. If we do not receive notice at least three (3) full business days before the scheduled debit date, we may attempt, at our sole discretion, to cancel the transaction. However, we assume no responsibility for our failure to do so. You warrant and represent to Credit Genie that you have the right to authorize us to charge and credit your Linked Account and Linked Debit Card for payments due to us under this Agreement. In no event will our liability to you exceed the amount of the debit transaction and any bank fees you incur as a direct result of the debit transaction. If you have a joint Linked Account, you represent and warrant that you have the authority to (a) bind the absent accountholder; and (b) enter into this Agreement independently. You agree to indemnify and hold Credit Genie harmless from any claims by any other owner of the Linked Account.

You represent that you are capable of saving or otherwise storing a copy of this electronic authorization for your records, and the credit and debit transactions you request comply with applicable law.

By choosing to use the Mobile App or the Services, you will receive, from time to time, disclosures, notices, documents, and any other communications about our Services, the Mobile App, or Credit Genie from Credit Genie ("Communications"). We can only give you the benefits of our Services by conducting business through the Internet, and therefore we need you to consent to receiving Communications electronically. This section informs you of your rights when receiving electronic Communications from us. We may discontinue electronic provision of Communications at any time at our sole discretion.

By accepting this Agreement, you agree that electronic Communications shall be considered "in writing" and have the same meaning and effect as if provided in paper form, unless you have withdrawn your consent to receive Communications electronically as stated below. You agree that we have no obligation to provide you with Communications in paper format, although we reserve the right to do so at any time.

You understand that, in order to view and/or retain copies of the electronic Communications, you will need either: A computer with an Internet connection (PCs should be running Windows 7 or higher and Internet Explorer 10 or higher, Chrome, or Firefox; Macs should be running OSX and Safari, Chrome, or Firefox); or A mobile device that meets the requirements described in Section 4. You will also need a valid email address, sufficient storage space to save Communications, or the capability to print the communications from the device on which you view them.

You may withdraw your consent to receive Communications electronically by submitting a help request through the following link: support.creditgenie.com. If you withdraw your consent, we will close your Mobile App user account and, if applicable, end your subscription to the Personal Financial Management Services. The legal validity and enforceability of prior Communications delivered in electronic form will not be affected by your withdrawal of consent. You also agree to pay any amount owed to Credit Genie, such as any outstanding Bank Connection Fees, even if you withdraw your consent and we close or limit access to the Mobile App and/or the Services.

As noted above, you can update your User Information in the Mobile App or by submitting a help request through the following link: support.creditgenie.com.

You consent to receive SMS messages (including text messages), and telephone calls (including pre-recorded and artificial voice and auto-dialed) from us, our agents, representatives, affiliates, or anyone calling on our behalf at the specific number(s) you have provided to us, with service-related information such as alerts, or questions about your use of the Services and/or Mobile App. You certify, warrant, and represent that the telephone number you have provided to us is your contact number and not someone else's. You represent that you are permitted to receive calls and text messages at the telephone number you have provided to us. You agree to promptly alert us whenever you stop using a telephone number. Credit Genie and our agents, representatives, affiliates, and anyone calling on our behalf may use such means of communication described in this section even if you will incur costs to receive such phone messages, text messages, emails, or other means. Message frequency varies. Standard message and data rates may apply to all SMS messages (including text messages). We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to you.

You agree to use the Mobile App, Creditgenie.com, and Services only for lawful purposes. You are prohibited from any use of the Services or Mobile App that would constitute a violation of any applicable law, regulation, rule, or ordinance of any nationality, state, or locality or of any international law or treaty, or that could give rise to any civil or criminal liability. Any unauthorized use of the Mobile App or Services, including but not limited to unauthorized entry into Credit Genie's systems, misuse of passwords, or misuse of any information posted on the Mobile App, Creditgenie.com, or through the Services is strictly prohibited. Credit Genie makes no claims concerning whether the use of the Mobile App, Creditgenie.com, or Services is appropriate outside of the United States. If you access the Mobile App, Creditgenie.com, or the Services from outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

You agree you will not 1) try to reverse engineer, disassemble, decompile, or decipher the Mobile App, Creditgenie.com or the Services or software making up the Mobile App, Creditgenie.com and Services, 2) navigate or search the Mobile App, Creditgenie.com or Services with any tool, software, agent, engine or other means (including bots, avatars, intelligent agents, or spiders), 3) use a means other than Credit Genie's provided interface to access the Mobile App, Creditgenie.com or the Services, 4) use the Mobile App, Creditgenie.com or the Services in a way that could impair, overburden, damage, or disable any portion of the Mobile App, Creditgenie.com or Services, or 5) mirror any material contained on the Mobile App, Creditgenie.com or the Services.

Credit Genie reserves the right to take various actions against you if we believe you have engaged in activities restricted by this Agreement or by laws or regulations, and Credit Genie also reserves the right to take action to protect Credit Genie, other users, and other third parties from any liability, fees, fines, or penalties. We make take actions including, but not limited to: 1) updating information you have provided to us so that it is accurate, 2) limiting or completely closing your access to the Mobile App, Creditgenie.com or the Services, 3) suspending or terminating your ability to use the Mobile App, Creditgenie.com or the Services on an ongoing basis, 4) taking legal action against you (note, as described in Section 9.3 Credit Genie will not take action against you for failure to repay a Cash Boost), 5) holding you liable for the amount of Credit Genie's damages caused by your violation of this Agreement.

The Mobile App, Creditgenie.com and the Services are owned and operated by Credit Genie. All content, visual interfaces, information, graphics, design, compilation, computer code, products, software, services, text, data, contents, names, trade names, trademarks, trade dress, service marks, layout, logos, designs, images, graphics, illustrations, artwork, icons, photographs, displays, sound, music, video, animation, organization, assembly, arrangement, interfaces, databases, technology, and all intellectual property of any kind whatsoever and the selection and arrangement thereof (collectively, the "Credit Genie Materials") are owned exclusively by Credit Genie or the licensors or suppliers of Credit Genie and are protected by U.S. copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Nothing on this Creditgenie.com, Mobile App, or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Credit Genie Materials displayed on the Mobile App, Creditgenie.com or the Services, without our prior written permission in each instance. You may not use, copy, display, distribute, modify, or reproduce any of Credit Genie Materials found on the Mobile App, Creditgenie.com, or the Services unless in accordance with written authorization by us. Credit Genie prohibits the use of any of the Credit Genie Materials as part of a link to or from the Mobile App, Creditgenie.com, or the Services unless the establishment of such a link is approved in writing by us in advance. Any questions concerning any Credit Genie Materials, or whether any mark or logo is a Credit Genie Material, should be referred to Credit Genie. All rights related to the Credit Genie Materials are hereby reserved. You agree that the Credit Genie Materials may not be copied, reproduced, distributed, republished, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the express prior written consent of Credit Genie. You acknowledge that the Credit Genie Materials are and shall remain the property of Credit Genie. You may not modify, participate in the sale or transfer of, or create derivative works based on any Credit Genie Materials, in whole or in part.

Credit Genie may terminate this Agreement or suspend or terminate your access to and use of the Mobile App, Creditgenie.com, and/or any or all of the Services, in each case, at any time, for any reason, and without providing a warning or prior notice. The following provisions of this Agreement shall survive termination of your use or access to the Mobile App, Creditgenie.com, or the Services: the sections concerning Indemnification, Disclaimer of Warranties, Limitation of Liability, Waiver, Dispute Resolution by Binding Arbitration, and General Provisions, and any other provision that by its terms survives termination of your use or access to the Mobile App, Creditgenie.com, or the Services. Credit Genie further reserves the right to modify or discontinue, either temporarily or permanently, any portions or all of the Mobile App, Creditgenie.com, or Services at any time with or without notice.

THE MOBILE APP, CREDITGENIE.COM, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, CREDIT GENIE AND ALL OF ITS SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, STOCKHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES AND ATTORNEYS AND THEIR RESPECTIVE HEIRS, SUCCESSORS, ASSIGNS, LICENSORS, AND SUPPLIERS INCLUDING PAYMENT CARD NETWORKS AND PAYMENT PROCESSORS (COLLECTIVELY, THE "CREDIT GENIE PARTIES") EXPRESSLY MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, STATUTORY, OR IMPLIED AS TO THE CONTENT OR OPERATION OF THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES IS AT YOUR SOLE RISK. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 WHICH PROVIDES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." THE CREDIT GENIE PARTIES MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, ADEQUACY, TIMELINESS, RELIABILITY, COMPLETENESS, OR USEFULNESS OF ANY OF THE INFORMATION OR CONTENT ON THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES, AND EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE. THE CREDIT GENIE PARTIES MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE THAT THE MOBILE APP, CREDITGENIE.COM, OR SERVICES ARE FREE OF VIRUSES, BUGS, DEFECTS, ERRORS, OR OTHER COMPUTING ROUTINES THAT CONTAIN DAMAGING OR OTHERWISE CONTAMINATING PROPERTIES, OR PROGRAMS INTENDED TO INTERCEPT OR STEAL PERSONAL OR SYSTEM DATA.

Please note that the ability to exclude warranties varies in different jurisdictions. To the extent that a jurisdiction places limits on the ability of a party to exclude warranties, these exclusions exist to the extent permitted by law. Because of this jurisdictional variance, some of the above exclusions may not apply to you.

CREDIT GENIE DOES NOT INTEND TO PROVIDE YOU WITH ANY LEGAL, TAX, OR FINANCIAL ADVICE THROUGH THE MOBILE APP, CREDITGENIE.COM, OR THE MONEY MANAGER SERVICES OR ANY OTHER SERVICE. CREDIT GENIE IS NOT A LAWYER, TAX ADVISOR, BROKER, OR FINANCIAL PLANNER. CREDIT GENIE ENCOURAGES YOU TO CONSIDER CONSULTING AN ACCOUNTANT OR OTHER FINANCIAL ADVISOR AWARE OF YOUR INDIVIDUAL CIRCUMSTANCES BEFORE IMPLEMENTING ANY FINANCIAL STRATEGY OR MAKING OTHER FINANCIAL DECISIONS.

INFORMATION PROVIDED TO YOU THROUGH THE MONEY MANAGER SERVICES, INCLUDING BUT NOT LIMITED TO ALERTS, IS BASED ON DATA OBTAINED THROUGH THIRD-PARTY DATA AGGREGATION SERVICES. CREDIT GENIE WILL MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE INFORMATION AND TIMELY ALERTS TO YOU, BUT YOU ACKNOWLEDGE AND UNDERSTAND THAT CREDIT GENIE DOES NOT CONTROL THE ACCURACY OF DATA PROVIDED BY THIRD PARTIES AND THAT ALERTS MAY BE DELAYED OR PREVENTED FOR VARIOUS REASONS. CREDIT GENIE DOES NOT GUARANTEE THE DELIVERY, ACCURACY, OR TIMELINESS OF INFORMATION OBTAINED FROM THIRD PARTIES OR ALERTS. CREDIT GENIE IS NOT LIABLE FOR ANY ERRORS IN THE DELIVERY OR CONTENT OF INFORMATION PROIVDED BY THIRD PARTIES OR ALERTS, AND CREDIT GENIE IS NOT LIABLE FOR ACTIONS YOU TAKE, OR DO NOT TAKE, IN RELIANCE ON SUCH INFORMATION OR ALERTS. CREDIT GENIE IS NOT LIABLE FOR ANY THIRD-PARTY RELIANCE ON SUCH INFORMATION OR ALERTS.

THE CREDIT GENIE PARTIES WILL NOT BE RESPONSIBLE, UNDER ANY CIRCUMSTANCES, TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED, OR PUNITIVE DAMAGES, INCLUDING DAMAGES UNDER WARRANTY, CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER CLAIMS, ARISING OUT OF OR RELATING TO YOUR USE OF THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES, THE CREDIT GENIE MATERIALS, OR ANY CONTENT OR OTHER MATERIALS ON OR ACCESSED THROUGH THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES, EVEN IF CREDIT GENIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CREDIT GENIE PARTIES WILL ALSO NOT BE LIABLE TO YOU FOR ANY USE OF INFORMATION, DATA, OR OTHER MATERIAL TRANSMITTED VIA THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES, OR FOR ANY ERRORS, DEFECTS, INTERRUPTIONS, DELETIONS, OR LOSSES RESULTING FROM, INCLUDING LOSS OF PROFIT, REVENUE, OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO, OR USE OF, THE MOBILE APP, CREDITGENIE.COM, OR THE SERVICES. IN NO EVENT WILL THE CREDIT GENIE PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED USD $1,000 (ONE THOUSAND UNITED STATES DOLLARS). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE MOBILE APP, AVE.COM, OR THE SERVICES OR WITH THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF OUR SERVICES.

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Credit Genie Parties from and against any and all claims, losses, expenses, demands or liabilities, including reasonable attorneys' fees arising out of or relating to (i) your access to, use of or alleged use of the Mobile App, Creditgenie.com or the Services; (ii) your violation of this Agreement or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim. You shall cooperate as fully as reasonably required in the defense of any such claim. Credit Genie reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree not to settle any matter without the prior written consent of Credit Genie.

YOU HAVE READ THIS PROVISION CAREFULLY AND UNDERSTAND THAT IT LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND US. YOU UNDERSTAND THAT YOU HAVE THE RIGHT TO OPT OUT AND REJECT THIS PROVISION AS PROVIDED IN SECTION 21.3 BELOW.

You and Credit Genie agree that the sole and exclusive forum and remedy for resolution of a Claim be final and binding arbitration pursuant to this Section 21 (the "Arbitration Provision"), unless you opt out as provided in Section 21.3 below. As used in this Arbitration Provision, "Claim" shall include any past, present, or future claim, dispute, or controversy involving you (or persons claiming through or connected with you), on the one hand, and us on the other hand, relating to or arising out of this Agreement, the Services, the Mobile App, and/or the activities or relationships that involve, lead to, or result from this Agreement, including (except to the extent provided otherwise in Section 21.8 below) the validity or enforceability of this Arbitration Provision, any part thereof, or the entire Agreement. Claims are subject to arbitration regardless of whether they arise from a contract; tort (intentional or otherwise); constitution, statute, common law, or principles of equity; or otherwise. Claims include matters arising as initial claims, counter‐claims, cross-claims, third-party claims, or otherwise. You or we may assert any Claim or seek any related relief in a small claims court if the Claim qualifies for and remains in a small claims court and only proceeds on an individual (non-class, non-representative) basis. The scope of this Arbitration Provision is to be given the broadest possible interpretation that is enforceable.

This Arbitration Provision is made pursuant to a transaction involving interstate commerce and shall be governed by and enforceable under the Federal Arbitration Act (the "FAA"), including, without limitation, the procedures governing Batch Arbitration in Section 21.13. The arbitrator will apply substantive law consistent with the FAA and applicable statutes of limitations. The arbitrator will not be bound by judicial rules of procedure and evidence that would apply in a court. The arbitrator shall take steps to reasonably protect confidential information.

You have the right to opt out of this Arbitration Provision for all purposes by sending an arbitration opt-out notice to legal@creditgenie.com, within 60 days of the date of your electronic acceptance of the terms of this Agreement (or otherwise first becoming subject to this Arbitration Provision). The opt-out notice must clearly state that you are rejecting arbitration; identify the Agreement to which it applies by date; provide your name, address, and email address and be signed by you. No other methods can be used to opt out of this Arbitration Provision. Any opt-out notice will be effective only if you send it yourself, on an individual basis, and opt-out notices from any third-party purporting to act on your behalf will have no effect on your or our rights. If you opt out of this Arbitration Provision, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Provision has no effect on any arbitration agreements that you may currently have with us, including any previous versions of this Arbitration Provision to which you agreed and did not timely opt out, which will remain in effect.

If a Claim arises, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a prompt, low-cost, and mutually beneficial resolution. You and we agree to participate in good faith informal efforts to resolve Claims before starting an arbitration or initiating an action in small claims court ("Informal Dispute Resolution").

To initiate an Informal Dispute Resolution, a party must give notice in writing to the other party ("Notice"). You must send your Notice to us by email to legal@creditgenie.com. Your Notice must include: ( 1 ) your name; ( 2 ) your telephone number, mailing address, and email address; ( 3 ) the name, telephone number, mailing address and email address of your counsel, if any; and ( 4 ) a factual description of the Claim, a description of the remedy sought, and an accurate, good‐faith calculation of the amount in controversy. Credit Genie will send the Notice, including a description of the Claim, to your email address or regular address on file.

It is your responsibility to ensure that your email and mailing address are correct and remain up to date. You agree to promptly notify us if, at any time during the Informal Dispute Resolution process, you become represented by counsel.

The Informal Dispute Resolution process lasts forty-five (45) calendar days and is a mandatory precondition to commencing arbitration.

The statute of limitations and any filing deadlines shall be tolled (meaning, they will be paused) while the parties engage in Informal Dispute Resolution.

If a Claim is not resolved within forty–five (45) calendar days of submitting the Notice, a demand for arbitration can be made in accordance with this Arbitration Provision, unless we and you mutually agree in writing to extend or shorten that 45–day period. You and we agree that the arbitrator shall dismiss any arbitration demand filed prior to the end of that period.

The party initiating arbitration shall do so with the American Arbitration Association ("AAA"). The arbitration shall be conducted according to, and the location of the arbitration shall be determined in accordance with, the rules and policies of the AAA, except to the extent the rules conflict with this Arbitration Provision or any countervailing law. If you have any questions concerning the AAA or would like to obtain a copy of the AAA arbitration rules (the "AAA Rules"), you may call 1(800) 778-7879 or visit the AAA's website at: www.adr.org. In the case of a conflict between the rules and policies of the AAA and this Arbitration Provision, this Arbitration Provision shall control, subject to countervailing law, unless all parties to the arbitration consent to have the rules and policies of the AAA apply. The arbitration will be held in the United States county where you live or work, or any other location we agree to.

A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the "Demand"). The Demand must include: ( 1 ) the name, telephone number, mailing address, and the email address of the party seeking arbitration; ( 2 ) a statement of the legal claims being asserted and the factual bases of those claims; ( 3 ) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy; ( 4 ) a statement certifying completion of the Informal Dispute Resolution process as described above; and ( 5 ) a statement certifying that the requesting party will pay any necessary filing fees in connection with such arbitration. Any Demand you send to Credit Genie must be sent by email to legal@creditgenie.com. Credit Genie will provide the Demand to your email or mailing address on file.

If the party requesting arbitration is represented by counsel, the Demand shall also include counsel’s name, telephone number, mailing address, and email address. Counsel must also sign the Demand. By signing the Demand, you and/or your counsel certifies to us, to the best of you or your counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that, consistent with the standards set forth in Federal Rule of Civil Procedure 11(b): ( 1 ) the Demand is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; ( 2 ) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and ( 3 ) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.

Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of arbitration. If AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA fee schedules (the "Fee Schedules").

You and Credit Genie agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.

You and Credit Genie agree that at least fourteen (14) days before the date set for an arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms. If the offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover any post–offer costs to which they otherwise would be entitled and shall pay the offering party’s costs from the time of the offer.

The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Claim or the relief sought in the Demand was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)) or as expressly provided in this Section or in Section 21.13.

To the extent, following a presentation on the merits, on its own motion or a party's, and after affording a reasonable opportunity to respond, an arbitrator determines that a party who commenced arbitration did not bring its claim(s) consistent with you or your counsel's certification and the standards set forth in Federal Rule of Civil Procedure 11(b), the parties agree that the arbitrator shall, as part of its award, impose sanctions by ordering that the initiating party reimburse the responding party for all arbitration filing and administrative fees and arbitrator costs the responding party incurred under the Fee Schedules.

Subject to this Arbitration Provision, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim.

If you or Credit Genie need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall be entitled to recover from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration.

Within 30 days of a final award by the arbitrator, any party may appeal the award for reconsideration by a three-arbitrator panel selected according to the rules of the arbitrator administrator. In the event of such an appeal, any opposing party may cross-appeal within 30 days after notice of the appeal. The panel will reconsider de novo all aspects of the initial award that are appealed. Costs and conduct of any appeal shall be governed by this Arbitration Provision and the administrator's rules, in the same way as the initial arbitration proceeding. Any award by the individual arbitrator that is not subject to appeal, and any panel award on appeal, shall be final and binding, except for any appeal right under the FAA, and may be entered as a judgment in any court of competent jurisdiction.

EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NO ARBITRATION SHALL PROCEED ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS (INCLUDING AS PRIVATE ATTORNEY GENERAL ON BEHALF OF OTHERS), EVEN IF THE CLAIM OR CLAIMS THAT ARE THE SUBJECT OF THE ARBITRATION HAD PREVIOUSLY BEEN ASSERTED (OR COULD HAVE BEEN ASSERTED) ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. EACH PARTY WAIVES ITS RIGHTS TO HAVE ANY CLAIM BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE.

Unless consented to in writing by all parties to the arbitration, no party to the arbitration may join, consolidate, or otherwise bring claims for or on behalf of two or more individuals or unrelated corporate entities in the same arbitration unless those persons are parties to a single transaction. Except for claims seeking public injunctive relief and unless consented to in writing by all parties to the arbitration, an award in arbitration shall determine the rights and obligations of the named parties only, and only with respect to the claims in arbitration, and shall not (a) determine the rights, obligations, or interests of anyone other than a named party, or resolve any Claim of anyone other than a named party; nor (b) make an award for the benefit of, or against, anyone other than a named party. No administrator or arbitrator shall have the power or authority to waive, modify, or fail to enforce this Section 21.8, and any attempt to do so, whether by rule, policy, arbitration decision, or otherwise, shall be invalid and unenforceable. Any challenge to the validity of this Section 21.8 shall be determined exclusively by a court and not by the administrator or any arbitrator.

Nothing in this Section 21.8 affects the terms and conditions related to Batch Arbitration under Section 21.13.

If a final decision, not subject to any further appeal or recourse, determines that the limitations of this Section 21.8 are invalid or unenforceable as to a particular Claim or request for relief (such as a request for public injunctive relief), that particular Claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in Philadelphia, Pennsylvania, except as otherwise required by applicable law, in which case it may be litigated in a court of competent jurisdiction.

This Arbitration Provision shall survive the termination of this Agreement. If any portion of this Arbitration Provision other than Section 21.8 and Section 21.13 is deemed invalid or unenforceable, the remaining portions of this Arbitration Provision shall nevertheless remain valid and in force. If there is a final judicial determination that applicable law precludes enforcement of this Arbitration Provision's limitations as to a particular claim for relief or a particular term, then that claim (and only that claim) or that term (and only that term) must be severed from the Arbitration Provision and may be brought in court.

However, if an arbitration is brought on a class, representative, or collective basis, and the limitations on such proceedings in Section 21.8 are finally adjudicated pursuant to the last sentence of Section 21.8 to be unenforceable, then no arbitration shall be had. In no event shall any invalidation be deemed to authorize an arbitrator to determine Claims or make awards beyond those authorized in this Arbitration Provision.

Moreover, if the Batch Arbitration provisions under Section 21.13 of this Arbitration Agreement are found under applicable law to be invalid or unenforceable, then the entire Arbitration Agreement shall be void, and the parties agree that all Claims shall be heard in the state or federal courts located in Philadelphia, Pennsylvania to the maximum extent permitted by applicable law, except as otherwise required by applicable law, in which case it may be litigated in a court of competent jurisdiction.

Except as otherwise required by applicable law, in the event that this Arbitration Provision is found not to apply to you or your Claim, you and Credit Genie agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts located in Philadelphia, Pennsylvania (or, if required by applicable law, brought in a court of competent jurisdiction). Both you and Credit Genie consent to the venue and personal jurisdiction there. We both agree to waive our right to a jury trial.

THE PARTIES ACKNOWLEDGE THAT THEY HAVE A RIGHT TO LITIGATE CLAIMS THROUGH A COURT BEFORE A JUDGE OR JURY, BUT WILL NOT HAVE THAT RIGHT UNDER ARBITRATION. THE PARTIES HEREBY KNOWINGLY AND VOLUNTARILY WAIVE THEIR CONSTITUTIONAL, STATUTORY, AND ANY OTHER RIGHTS TO LITIGATE SUCH CLAIMS IN A COURT BEFORE A JUDGE OR JURY UPON ELECTION OF ARBITRATION BY ANY PARTY. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS SUBJECT TO VERY LIMITED REVIEW.

The arbitrator will be either a retired judge or an attorney licensed to practice law with experience in the law underlying the dispute and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Demand, then AAA will appoint the arbitrator in accordance with AAA Rules, provided that if the Batch Arbitration process under Section 21.13 is triggered, AAA, without soliciting input or feedback from any party, will appoint the arbitrator for each batch.

The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us, subject to Section 21.7.

To increase the efficiency of administration and resolution of arbitrations, if there are twenty-five (25) or more individual Demands of a substantially similar nature filed against Credit Genie by or with the assistance of the same law firm, group of law firms, or organizations, within a reasonably contemporaneous period of time, for example, a ninety (90) day period, AAA shall ( 1 ) administer the arbitration Demands in batches of 100 Demands per batch (or, if between twenty-five (25) and ninety-nine (99) individual Demands are filed, a single batch of all those Demands, and, to the extent there are fewer than 100 Demands remaining after the batching described above, a final batch consisting of the remaining Demands); ( 2 ) appoint one arbitrator for each batch; and ( 3 ) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award, which will provide for any and all relief to which the arbitrator determines each individual party is entitled ("Batch Arbitration"). AAA shall administer all batches concurrently, to the extent possible.

You and Credit Genie agree that Demands are of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issue(s) and seek the same or similar relief.

If the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise AAA, and AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (the "Administrative Arbitrator"). The parties agree the Administrative Arbitrator may set forth procedures that are necessary to promptly resolve any Claims. You and we agree to cooperate in good faith with AAA to implement the Batch Arbitration process, including, without limitation, the payment of single filing and administrative fees for batches of Demands, as well as any steps to minimize the time and costs of arbitration, which may include: ( 1 ) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and ( 2 ) the adoption of an expedited calendar of the arbitration proceedings.

You and Credit Genie agree to cooperate in good faith with AAA to implement the Batch Arbitration process, including the payment of single filing and administrative fees for batches of Demands, as well as any steps to minimize the time and costs of arbitration.

Batch Arbitration does not authorize or create a class, collective, and/or representative arbitration or action of any kind, except as expressly set forth in this Section 23.13, and Batch Arbitration does not preclude any party from participating in any arbitration administered according to the Batch Arbitration process.

Any Claim that you have against Credit Genie must be initiated within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply in an arbitration proceeding in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.

Subject to Section 21.2, this Agreement and all Claims are governed by the laws of the State of Delaware without regard to conflict-of-law rules.

If any provision of this Agreement is found to be invalid, unlawful, void, or unenforceable by either an arbitrator or a court of competent jurisdiction, then only such provision shall be of no force and effect and shall be severed from this Agreement, and this Agreement's remaining provisions shall be enforced to the fullest extent possible and shall remain in full force and effect.

You agree that if Credit Genie does not enforce any of its legal rights or remedies under this Agreement, or other legal rights or remedies Credit Genie has under applicable laws, this shall not be construed as a formal waiver of those rights or remedies or any other rights in any way whatsoever.

We shall have the right, at our sole discretion and with reasonable notice, to establish or change limits concerning the use of the App features, temporarily or permanently, including but not limited to the number of times and the maximum duration for which you may access the Mobile App in a given period of time. We reserve the right to make any such changes effective immediately to maintain the stability or security of the system or to comply with any laws or regulations. You may reject changes by discontinuing the use of the Mobile App features to which such changes relate. Your continued use of the Mobile App will constitute your acceptance of and agreement with such changes. Maintenance of the Mobile App may be performed from time to time, resulting in interrupted service, delays, or errors in the App features. Attempts to provide prior notice of scheduled maintenance will be made, but Credit Genie cannot guarantee that such notice will be provided.

The Mobile App and our website may contain links to outside services and resources, the availability and content of which Credit Genie does not control or monitor. We are not responsible for examining or evaluating, and we cannot guarantee and expressly do not warrant the offerings of these businesses or individuals or the content of their websites. Except where an endorsement or relationship is expressly disclosed, links to and from such sites do not constitute a Credit Genie endorsement, and Credit Genie does not represent or imply that there is any business relationship between Credit Genie and the other entities. Credit Genie does not assume any responsibility or liability for the actions, products, and content of these and any other third parties. Any concerns regarding any such service or resource, or any link to it, should be directed to the particular outside service or resource.

If you have questions regarding the Agreement or the practices of Credit Genie, please contact us by submitting a help request through the following link: support.creditgenie.com or by regular mail at Creditly Corp. 3411 Silverside Rd, Ste 104 Baynard Building, Wilmington, DE 19810.

This Agreement is the entire understanding and agreement between you and Credit Genie. This Agreement supersedes any previous Terms of Use agreement or other agreement to which you and Credit Genie may have been bound. This Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Neither the course of conduct between parties nor trade practice shall act to modify any provision of the Agreement. You may not assign or transfer this Agreement or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign this Agreement or any of our rights or obligations under this Agreement at any time without notice. All rights not expressly granted herein are hereby reserved. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section.

From time to time, we may make available to you certain Services before they have been officially released to all users in order to test them and obtain your feedback ("Beta Services"). You will be informed whether a Service is a Beta Service through the Mobile App at the time you enroll or otherwise use the Beta Service. When you enroll in or otherwise use a Beta Service, you agree that this Section 29 will govern your use of the Beta Service, along with all other sections of this Agreement unless modified by this Section 29 and any other terms or agreements we provide to you. In the event of a conflict between this Section 29 and any other agreement governing a Beta Service, the other agreement will control only to the extent necessary to resolve the conflict.

With respect to each Beta Service, the term of this Section 29 will begin from the date you first enroll in the Beta Service or otherwise use the Beta Service and will continue until the earlier of (1) the date we specify at our sole discretion in connection with the Beta Service; (2) the date we make the Beta Service available to the general public (after which the remainder of this Agreement will continue to apply); or (3) the date we discontinue the Beta Service.

Your participation in a Beta Service does not entitle you to ongoing or future access to the Beta Service when it is made available to the general public.

Because the Beta Service is still in testing, it is likely to contain errors, defects or inaccuracies, and certain features may be limited, delayed, incomplete or temporarily unavailable. In addition to any other disclaimers and limitations of liability, you agree that all Beta Services are provided "AS IS" and "AS AVAILABLE." You understand and agree that we may change, withdraw, terminate your access to, testing of or use of, or discontinue a Beta Service or any portion of a Beta Service at any time and in our sole discretion with or without notice except as required by applicable law.

During the term of this Section 29, we may ask you to provide suggestions, comments or ideas, and report to us issues or problems you encounter related to the Beta Service (collectively, "Feedback"). By providing us with Feedback, you agree to assign to us all right, title and interest in and to the Feedback, without any right to compensation or other obligation from us. If such assignment is not permitted by law, you grant to us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide, perpetual licenses to use all Feedback.

Any and all information we disclose to you or that we provide you with access to that is related to a Beta Service, as well as your use of the Beta Service, your participation in a test of a Beta Service and any Feedback you provide to us, except to the extent we make it public, is considered confidential information ("Confidential Information"). You agree that you (1) will not use any Confidential Information other than as necessary to use or test the Beta Service; (2) will maintain Confidential Information in strict confidence and will use the same degree of care to protect it as you use to protect your own confidential information, but in no circumstances less than reasonable care; and (3) will not share any Confidential Information with any person or entity other than Credit Genie except as authorized by us in writing or as necessary to exercise a specific statutory right (such as a right to dispute a transaction in connection with a financial product or service) you may have with respect to the Beta Service.

You will not make any public announcements related to any Beta Service without our prior written approval, which we may grant or withhold in our sole discretion. This Confidentiality provision shall survive the termination of this Section 29.